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SofaMart

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Furniture Row is based in Denver, Colorado. The company was founded in 1974. At the present time, it operates more than 330 stores in 31 states. The company is one of the Largest Family-Owned Furniture Retail Operation in the United States. Furniture Row Shopping Centers include all four of the specialized brands, among which are Sofa Mart, Oak Express, Bedroom Expressions, and Denver Mattress.

Sofa Mart specializes in leather and upholstered furniture as well as accent tables, lamps, area rugs and accessories. In addition to the Guaranteed Lowest Price on each individual item, the company also offers additional savings on designer inspired room group packages that are available on almost every collection. As America’s largest upholstered furniture specialty store, nobody has more styles and choices to fit individual lifestyle. Please try to contact SofaMart Customer Service directly prior to posting any complaints on this site.

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SofaMart Reviews

Nikkoal2...
SofaMart - Sofa Mart SUCKS!!!

I bought a high dollar leather sofa in July. Within a week after getting it home, I was applying the cleaner, conditioner and protector as per instructions per the warranty I paid...

#282733
Dec 20, 2011
220

Anonymous
I pay, SofaMart doesn't deliver..

I bought a Cloud leather sectional in January and was told (after I decided to purchase it) that it would be mid-March before I could have it. It's now mid-April, I have ma...

#231069
Apr 07, 2011
939

Crawler
SofaMart - Sofa Mart-What a disgrace for a business

I purchased a sectional on 1/13/11, as of 3/19/2011, I am still waiting for all of it to come in. First, we had a wedge without feet, then an armless chair with a bent frame and b...

#227672
Mar 19, 2011
526

Halesean
SofaMart - Still Waiting: Haven't recieved purchased item

On January 20, 2011, I purchased a recliner from Sofamart. I was told that they did not have it in stock and that it was have to ordered. I was told it would take four days to get ...

#219078
Jan 31, 2011
535

Irritate...
SofaMart - Sofa Mart Has Terrible Customer Service

I bought a 2-piece couch from Sofa Mart last year. While at least the furniture has held up trying to purchase it was a nightmare. I was told several different stories about the wa...

#218591
Jan 27, 2011
667

Winona
SofaMart Poor Service & Quality

Purchased expensive leather sofa less than 1 yr ago. At 6 months the padding in 1 arm went away, a month later 1 seat cushion collapsed. It is under warranty (1 time & 1 time onl...

#186269
Jun 17, 2010
1783

Anonymous
SofaMart Bad customer service, poorly made furniture

I have an expensive leather sofa and chair from SofaMart. One side of one cushion of the sofa collapsed, the adjacent cushion is not affected. I was told that it was normal wear, a...

#170633
Feb 09, 2010
2043

Brucespook
SofaMart - Can't keep their promises

Ordered a couch and loveseat, supposed to be here before Xmas. Called, they have no idea what is going on. Charged our card on the 2nd, earliest they can deliver the items is t...

#165439
Dec 23, 2009
2142

Anonymous
SofaMart - Wont refund money on cancelled order.

Bought loveseat and couch in moonstruck leather, didn't look good in house returned and wanted to exchanged for brown. Was called the next day and was told their was no brown in th...

#164427
Dec 14, 2009
1346

Scott Sp...
SofaMart - The worst customer service ever

My wife and I went in search of a new chair for our living room this weekend. Sofa Mart, in Clarksville Indiana, advertises, "unconditional return on any purchase within 7 busines...

#151755
Aug 03, 2009
2656

Wolfy4505
SofaMart - Don't Ever Shop at Sofa Mart for Furniture!

Just recently in April 2008, is when it all started, I went to pick out a loveseat, chair & ottoman in a sage color. Well, when it was time to deliver the item to my home, it ...

#123965
Jun 13, 2008
6556
Reviews 1-11 of 11

Related Information

Furniture and Decor
Furniture is large movable equipment, such as tables and chairs, used to make a house, office, or other space suitable for living or working. A figurative meaning of this word is a person's habitual attitude, outlook, and way of thinking. A lot of us have tried in vain to choose a right furniture store to upgrade the house or apartment. You can go and survey which furniture stores and manufacturers of furniture are popular among your friends and neighbors. You can check all the advertisements for the past years and define which furniture companies are delivering the highest quality of furniture and services. But the wisest choice would be to make a small research about furniture on the Internet. There you can find a lot of useful information on furniture stores, manufacturers, companies, etc. The furniture is different for different rooms in a house, or different places. Furniture is needed almost everywhere.

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